RETURN POLICY

Note: This policy only applies to mainstream stocked merchandise, not applicable to pre-order reserved customized works.
Request Classification Standard
Classified into quality defect application and personal preference application, two independent audit channels with different processing standards separately.
Post-Approval Processing Tips
After request approval, follow official unified packing specification to pack goods properly. Improper repacking leading to transit damage will terminate adjustment qualification automatically.
Value Credit Validity Rule
If users choose store credit as resolution, the issued credit owns long-term valid usage period, no expiration clearance within daily normal usage cycle.